FAQ

CUSTOM PLAYMAT ANSWERS YOUR QUESTIONS!

HOW LONG DO I WAIT FOR MY PLAYMATS?

Manufacturing time is usually 3 to 5 working days after payment.

WHAT IMAGES CAN I USE?

Please make sure that your images don’t contain violent, pornographic, forbidden, racist or discriminatory depictions.

WILL THE ENTIRE IMAGE BE ON THE PLAYMAT?

Due to our manufacturing process, we need a bleed of 5 mm around the edges. Therefore, please make sure not to put logos, captions or important details right at the edge of the playmat. To be safe, give it 1,5 cm space from the edge.

HOW DO I UPLOAD MY IMAGE?

Simply upload it in our editor and add the resulting product to cart.

After that you can cusomize more playmats and repeat the process.

WHAT RESOLUTION/SIZE DO I NEED FOR HIGH QUALITY 1-PLAYER-PLAYMAT?

The bigger, the better. We recommend a minimum resolution of 1920 x 1200 px.

Please make sure the ratio is  around 16:10.

WHAT RESOLUTION/SIZE DO I NEED FOR HIGH QUALITY 2-PLAYER-PLAYMAT?

The bigger, the better. We recommend a minimum resolution of 1920 x 1920 px.

Please make sure the ratio is  around 1:1 

DO I NEED PHOTOSHOP?

No! Inkscape is a free programm for resizing images.

CAN I HAVE MY PICTURE ADJUSTED BY YOU?

Yes! For an additional charge of 15.00 euros, we will process your image so that the resolution is better and the print is sharper. We also do a color correction and saturation adjustment so that the colors of your Playmat come to life. Please note that we cannot do much with pictures with very low resolution (<300 pixels).

WHAT MATERIALS DO YOU USE?

Neoprene bottom (anti slip), soft polyester playing surface, certified non toxic ink.

CAN I WASH MY PLAYMATS?

Yes, but we recommend manual washing.